Your system administrator should be provided a cut sheet or user list from their project manager. Polycom vvx business media phones user guide uc software. The default password, 456, for polycom phones is not accepted for us to access the display factory reset menu. For detailed information on how to use your phone, see the polycom vvx 300 and 310 business media phone user guide, available by navigating to your phones support page from polycom voice support.
For more information on using our platform, please visit our website or give us a call at 3034625683, opt 1. Vvx, entry, open sip, the polycom vvx 250 business ip desk phone is a high quality, fourline, ip phone that delivers reliable performance and an enterprise. The combination of microsoft rtaudio technology with polycom acoustic technology captures both the deeper lows and. When dnd is enabled, your phone wont ring and incoming calls will go to voice mail. Polycom hd voice technology delivers more than twice the clarity of ordinary phone calls for lifelike, vibrant conversations. View and download polycom vvx 300 quick start manual online.
For detailed information please consult the star2star phone and features. Thanks for choosing the polycom soundpoint ip 335 phone. Voip phone service depends not only on your continued subscription and payment for the service, but also. Transfering a call on a poly device nextiva support. How to correct the date and time on a polycom phone.
If you dont see your model listed, please refer to the user manual for your phone. This feature is available on all polycom phones using firmware version uc 4. The polycom vvx 201 is a twoline sip phone designed for small businesses and mediumsized organizations delivering hd voice technology and a wide range of business telephony features. Learn the basics of using your polycom vvx 501601 desk phone. Polycompoly vvx 300301 user guide voyant resources. The method for fixing either of these display problems depends on. Polycom vvx business media phones user guide atlantic. Dashboard page this displays new voice messages, recent received and missed calls, contacts and settings you have.
Missed calls on your polycom, cisco, or yealink phone. For polycom vvxseries phones on the physical phone depress. Polycom telephone user manual pdf download manualslib. The soft keys located underneath the phone screen perform the functions that appear directly above them on the display. Broadconnect telecom polycom vvx 411 quick start guide 1 page 25 of 31. Learn the basics of using your polycom vvx 311411 desk phone. While on an active call, there are two options to transfer. The soundpoint ip 335 provides business telephony features and functions such as multiple call appearance, call hold, transfer, and conferencing over an ip network. Polycom vvx 300 and 310 business media phones user guide.
For polycom phones the paging is disabled by default, so first, you will need to enable it from the web gui, or through the phone. This helpful tool enables you to manage your phone and settings through an easytouse web based portal. Enter your temporary voicemail password if you do not have your temporary voicemail password, please see your system administrator. Only the polycom trio can import speed dials via a usb stick in this format here here polycom trio 8800 or trio 8500 is the same and follows the same principle as already shown for the vvx example. A method and apparatus for wideband voice and optional data conferencing over a telecommunications network channel between at least two wideband communications devices. If you have a polycom desktop or conference phone, you might notice that the time and date display is wrong or that the display is flashing. The following topics will help you with common questions related to using your polycom phone. The highresolution graphic display supplies content for call information, directory access, and system status. Dndselect dnd to toggle dnd do not disturb on or off.
Polycoms telephone systems, such as the soundstation2 and the soundpoint models, feature conference calling and a voice mail service for everyone in your company. If the lcd screen shows a missed call, press the miss softkey to view a list of. Polycom cx3000 ip conference phone optimized for use with lync. Polycom voicemail user guide the excell help centre. The polycom vvx300310 desk phone provides a powerful, yet flexible ip communications solution, delivering excellent voice quality. Using the scroll wheel scroll to the right until you find settings. Learn the basics of using your polycom vvx311411 desk phone.
Intercom feature for the polycom vvx phone line onsip support. Setting up a 3way conference call on a poly phone nextiva. Their functions are context sensitive, which means the function of the soft keys. Polycom vvx 300 and 310 business media phones users guide. When a call comes in while youre away, your phone may display a missed calls message or icon. For polycom soundpoint ip phones on the physical phone depress. Enabling do not disturb dnd stops your phone from ringing and sends all. A warm transfer allows you to talk to the person who will be receiving the transfer before passing the call through to ensure the person receiving the call is ready to talk a blind transfer allows you to send a call to an alternate extension or phone number without waiting for an answer. The examples and screenshots below are using the vvx 501 model. Jul 14, 2014 this feature is not available right now.
To enable this feature, go to resources tab, click on mac address of vvx phone you wish to use this feature, phone details box on left modify, select intercom, save and restart the phone to pick up the change. Its like switching from am radio to cdquality audio. An exemplary method comprises establishing an audio link, verifying wideband capability between the at least two wideband. Mar 24, 2016 the intercom feature is available on any polycom vvx phone registered with the onsip boot server and must be turned on to work. On your polycom phone, go to advanced settings admin settings ptt. If you need further assistance contact us at 8007526110 or on the web at. You can use the handset, speakerphone, or headset for calls. It is intended for beginning users, as well as intermediate and advanced users who want to learn about the. Blockblacklist calls on polycom phones unsupported. Training video for polycom vvx 3003010311 phones watch this video to learn how to use the polycom vvx 3003010311 phone. Polycom hd voice is available on select polycom phone models including the soundpoint 335, 550, 560, 670 and vvx 500 and vvx 1500 desk phones and the soundstation ip 5000, 6000. Polycom vvx business media phones user guide polycom support. Pick up the handset 1 during an active call, press the confrnc. Polycom telephone user guide using the ip phone 4 call will immediately transfer and you may hang up.
Mar 09, 2014 this video provides basic instruction on the use of the polycom vvx 400 and 410 model phones with the yiptel platform. Locate the mac address serial number of the phone located on under the phone and write it down. Polycom vvx 311 and vvx 411 user guide proconnect support. Set up voicemail on your polycom vvx hd phone comcast. Calls view you can access calls view shown next if your phone has multiple calls in progress, or you have one held call. Only the polycom trio can import speed dials via a usb stick in this format here here hd voice is enabled in the phones settings.
Sep, 2018 learn the basics of using your polycom vvx 311411 desk phone. Every effort has been made to ensure that the information in this manual is accurate. Polycom vvx phones support opus if hd voice is enabled in the phone s settings. The following steps will show you how to change the display name on your polycom vvx series ip phone. Quick user guide for polycom vvx 101 and vvx 201 phones.
Configurations vary and the screen displays used in this guide may not reflect those on. If you have never accessed or setup your voicemail greeting on your bethel polycom phone, follow the directions in this article. The intercom feature is available on any polycom vvx phone registered with the onsip boot server and must be turned on to work. See your system administrator for more information. Polycom vvx 3xx business media phones to end an active call, replace the quick user guide for phones running polycom uc software 4. Sometimes it is easy to get confused with the set up, programming or operation of polycom conference phones or polycom video conferencing, that is why we have, below, an index of polycom user guides and manuals for your perusal. Using your arrow keys, scroll down to auto reject using your right or left arrow keys to enabledisable. Media phone user guide, available by navigating to your phones support page from polycom voice. Intercom feature for the polycom vvx phone line onsip. If it does not follow the next steps below and manually add the ntp settings by accessing the web interface of the phone. Polycom hd voice polycom voip phone, video conference. Polycom hd voice delivers significant improvements over regular phone calls, making it seem as though you are in the same room with the other participants on the call. Guide to the polycom vvx300 series of device written by bill balvanz updated over a week ago soft keys. Blockblacklist calls on polycom phones unsupported onsip.
The hallmark of a great conference call is audio quality that sounds just like being in the same room with the other participants. Managing bandwidth usage on polycom video endpoints polycom hdx configuration. Polycom vvx 300 and vvx 310 user guide polycom support. Polycom vvx 301, 311, 411, 500, 501, 600 and 601 phones will support a single opus stream. I would like to know if i can pick up a colleagues line from my station say if they are on a different call. Training video for polycom vvx 3003010311 phones megapath. Voice learning center training video for polycom vvx 3003010311 phones. When you will be away from your desk, and you want to setup an away greeting, follow the directions below.
When you want to listen in on a conference call, but you dont want other callers to. Polycom vvx 501 and vvx 601 user guide proconnect support. To learn how to use group paging on your polycom phone. Set up voicemail on your polycom vvx hd phone comcast business.
The number of total calls is shown above the calls. During a call, you can change modes by picking up the handset, or by. The polycom vvx 400 and 410 series are dynamic ip phones with a range of features and hd voice compatible. The newly added speed dial is shown on the phone idle screen if a favorite index was used. Ringcentral phone for desktop hd voice with opus codec is always on. Calls polycom vvx 3xx business media phones to end an.
Polycom vvx 500 business media phone, or who have experience, but need a quick refresher. A conference call can be created with an active call or a call that is on hold on the same line or from another line on the phone by either pressing the more or join soft keys on the. Watch this video to learn how to use the polycom vvx 3003010311 phone. Move your cursor over the phone number, select more, then save. Pick up the handset, press or, enter the phone number, and press send. Have a polycom phone, need help with voip services. How to factory reset polycom phone when default password. Utilizing polycom hd voice technology, polycom cx3000 ip conference phone boosts productivity and reduces listener fatigue by turning ordinary conference calls into clear interactive conversations. There are also polycom kirk phone manuals as well as polycom ip phone manuals available for free download or reading. The instructions below are intended for users on the fluentsteam phone system, and may not be applicable for devices on other platforms.
Jan 15, 2018 this particular polycom hd voice phone system manual ebook is listed in our data source as, with file size for about 328. During a call, you can change modes by picking up the handset, or by pressing or. Polycom hd voice phone system manual by i492 issuu. Polycom vvx 411 full user guide indian institute of. Menu button, next select features call om here locate the number either in received or missed calls. To view and return missed calls on your polycom, cisco, or yealink phone. Jan 03, 2020 setting up a 3way conference call on a poly phone you can create a conference 3way call with other parties using the conference feature on your poly phone. Changing your voicemail message to an away greeting on. How to factory reset polycom phone when default password does.
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