Cognitive flexibility and transfer in complex content domains rand j. Knowledge sharing can be described as either push or pull. While many knowledge management maturity models have been proposed, details on how an entitys maturity can be assessed remains elusive pee et al. Knowledge is dynamic as it develops interactions between individuals 32 and is contextspecific time and place. While knowledge transfer in acquisitions has received very little explicit attention, there has been considerable attention devoted to the related questions of knowledge transfer within a single company, knowledge transfer in alliances and joint ventures, and knowledge transfer between independent firms. Boerger university of illinois at urbanachampaign september 1987 center for the study of reading technical reports. Dec 08, 2014 knowledge transfer will be a key resource and differentiator for your organization because your employees will be more engaged in their work and have a more indepth understanding of the systems. Knowledge transfer according to joshi, sarker and sarker 22 knowledge transfer is a process in which knowledge is. Towards a process model of postmerger knowledge sharing. Knowledge management maturity has been a major topic of research in recent years kochikar 2000, ehms and langen 2002, kpmg 2003, pee et al. Participants were requinul to study a passage over the autonomic. Acquisition of knowledge useful for the design and organization of. I particularly like his distinction between knowledge transfer and ownershipnot ownership in the legal sense. A framework for the assessment of knowledge transfer in.
Learning transfer can be defined as the ability of a learner to successfully apply the behavior, knowledge, and skills acquired in a learning event to the job, with a resulting improvement in job performance. The acquisition, transfer, and depreciation of knowledge. The challenge with knowledge transfers post takeover informit. The collaborative team acquires the new knowledge via learning from the partners to combine with its own knowledge to make themselves as one of them 54. Acquisitions provide opportunities for learning and are often justified on the basis of the new knowledge made available or created by them. May 14, 2008 developing a postacquisition strategy completion and beyond 1. Senior team members have significant role in knowledge transfer but typically they have less time available and their time costs the most. The current understanding of when and how knowledge transfer leads to crossborder acquisition cba success is still limited. Knowledge transfer unlike information transfer is a complicated process and depends on how easily it can be transferred, interpreted and absorbed hamel et al. The process of knowledge transfer in mergers and acquisitions. Nevertheless, we do not know enough about the factors that influence knowledge transfer in the context of. The most advanced step is creating generating or discovering new knowledge.
Knowledge transfer is an essential component of all business processes in software development. Knowledge transfer challenges and mitigation strategies in. In the postacquisition integration process, organizations need to transfer different types of knowledge from one organization to another in order to align their operational routines, practices and culture. Post acquisition integration handbook l l 8 l baker mckenzie experience has taught us that the key to developing an effective post acquisition integration plan, implementing it successfully, and overcoming the inevitable challenges, is the early identification of the overriding strategic and business. Here is an outline of the process including critical premerger steps.
Developing a postacquisition strategy completion and beyond. An acquisition is a corporate action in which one company purchases most or all of another companys shares to gain control of that company. Knowledge transfer and crossborder acquisition performance. The impact of cultural distance and employee retention ahammad abstract knowledge transfer and employee retention have positive influence on cba performance organizational culture differences have a negative influence on cba performance, but also mediate the relationship between knowledge transfer. Developing a postacquisition strategy completion and beyond 1. Completion and beyond case studies, concepts, and debatable ideas kenny ong cni holdings berhad my. The results of carliles 2004 study suggest that successful knowledge transfer requires multiple. Feb, 2020 an acquisition creates value through the efficiencies derived from economies of scale, sharing resourcesespecially human capital and knowledgeand combining assets. Knowledge transfer process includes different kinds of knowledge types such as technology, application domain, process knowledge, embodied knowledge, embedded knowledge, tacit.
The knowledge transfer that you get with dealroom allows everyone to see the big picture early on. It is developed through a persons experiences, observations, and insights, and requires shared activities with another to transfer or impart that knowledge. In organizational theory, knowledge transfer is the practical problem of transferring knowledge from one part of the organization to another. As we are now towards the final stage of our master program in strategy and. In the postacquisition integration process, organizations need to transfer. The aims of the paper are to provide new insights into the factors that facilitate or impede knowledge transfer, and to examine the impact of knowledge transfer on cba performance. The aim is to explain the motivation for the conducted research and to carry over the enthusiasm to the reader. In the post acquisition integration process, organizations need to transfer different types of knowledge from one organization to another in order to align their operational routines, practices and culture. Due to the limited time and resources, finding the most effective methods of knowledge transfer is crucial. In addition, the relationship between organizer accuracy and recall was examined as mediated by experimental condition. Knowledge transfer is characterized by transfer of understanding, about a context, from one unit individual, team, department, organization to another. Most organizations, spend a considerable amount of time documenting their understanding so that the knowledge transfer process becomes smooth and efficient. Aug 18, 2009 knowledge transfer is characterized by transfer of understanding, about a context, from one unit individual, team, department, organization to another.
Postacquisition integration handbook l l 8 l baker mckenzie experience has taught us that the key to developing an effective postacquisition integration plan, implementing it successfully, and overcoming the inevitable challenges, is the early identification of the. The second model highlights the importance of planning the process of knowledge transfer within the postacquisition. Knowledge transfer mechanisms and service business. Knowledge transfer is a generic term that is applicable to many domains. Pdf knowledge transfer in international acquisitions. Some of the acquisition literature points out that efficient knowledge sharing following. Reflections on the knowledge transfer process during postacquisition stage.
Effective knowledge transfer and knowledge acquisition in. This paper reports on a multimethod study of knowledge transfer in international acquisitions. Knowledge transfer during the integration of knowledge. Introduction he introduction constitutes the first part of the paper and gives general information about knowledge transfer in the context of the research. The latter is when the knowledge worker actively seeks out knowledge sources e. Pdf proximity, knowledge transfer, and innovation in technology. Teams go through long hours of stress as they battle production tickets and. The effectiveness of knowledge transfer portfolios in.
Boerger university of illinois at urbanachampaign september 1987 university of illinois at urbanachampaign 51 gerty drive champaign, illinois 61820. A sociocultural perspective on knowledge transfer in. A sociocultural perspective on knowledge transfer in mergers. The period after takeover always shows a dip in production availability and reliability. Any large postacquisition integration project raises issues of business strategy, process management and technical expertise. Knowledge transfer in mergers and acquisitions unit. Knowledge transfer as recommended in normative instruction no. Nov, 2017 even with smoothly working knowledge transfer techniques, it takes time. Increase the success of your knowledge transfer effort cio. Knowledge transfer in a management process for outsourced. Existing organizational learning literature also postulates that knowledge transfer in an acquisition context results from the interaction between the parties involved, initiated during the post. Work in a secure workspace security shouldnt be a second thought when it comes to postmerger integration software.
If you can do that, knowledge transfer will be a key resource and differentiator for your organization. Software engineering stack exchange is a question and answer site for professionals, academics, and students working within the systems development life cycle. Moreover, as the effectiveness of these transfer mechanisms may vary depending on the means of knowledge acquisition we analyze the performance effect of the interaction between means of knowledge acquisition and transfer mechanism. Even with smoothly working knowledge transfer techniques, it takes time. Although knowledge transfer usually occurs within the first 60 to 90 days of the overall transition period, an effective knowledge transfer will often continue even after the transition period. Using case study data, we show that the immediate post acquisition period is characterized by imposed oneway transfers of knowledge from the acquirer to the acquired, but over time this gives way. Hansen 1999, for example, found that repeated interactions between individuals with strong ties facilitated knowledge acquisition.
Knowledge transfer in servicebusiness acquisitions journal of. The papers key contribution was to show how the postacquisition integration process in a sample of three international acquisitions led. Knowledge transfer in international acquisitions jstor. Therefore, knowledgeintensive acquisitions can be profound sources of value creation, as long as the transfer of the acquired knowledge is effectively managed during the integration phase. In software ownership transfer, vinod draws on his experiences, large and small, in making such critical transfers. The aim of this paper is to develop a transfer framework for knowledge intensive acquisitions on the basis of systematised success factors. Software licenses do not automatically transfer in a. Knowledge transfer in international acquisitions henrik b res man et al. Because of challenges often experienced when deploying software, many firms have embarked on software process improvement initiatives. Summary knowledge transfer plays an important role in the creation of synergies in acquisitions. Knowledgesharing behavior and postacquisition integration failure. In the ijv context, knowledge acquisition can be examined from three different perspectives. The analysis is based on weekly data collected over a one and a half year period from 36 pizza stores located in southwestern pennsylvania. Integration handbook 2017 postacquisition integration.
Knowledge transfer refers to sharing or disseminating of knowledge and providing inputs to problem solving. A model of knowledgebased resource transfer during acquisition integration is developed and tested in a sample of 75 hightech acquisitions. Knowledge transfer will be a key resource and differentiator for your organization because your employees will be more engaged in their work and have a more indepth understanding of the systems. Results indicate that transferring tacit knowledge is both desirable and difficult in acquisitions of technology intensive firms. This book breaks the misconception that software ownership transfer is confined to knowledge transfer. The effectiveness of knowledge transfer portfolios in software process improvement. The challenge with knowledge transfers post takeover. Our aim is to identify the critical factors that relate to knowledge transfer in terms of the different knowledge types. A sociocultural perspective on knowledge transfer in mergers and acquisitions riikka mirja sarala, paulina junni, cary l.
Cooper, and shlomo yedidia tarba journal of management 2014 42. The paper examines the acquisition, depreciation and transfer of knowledge acquired through learning by doing in service organizations. Parallel to post acquisition integration and related knowledge transfer, both the acquiring and acquired service firm should be able to maintain the quality of serving their customers, which requires most of the existing human resources and makes the smooth alignment of organizational knowledge processes both a necessity and challenge. What are the effective knowledge transfer recommended. Means of knowledge acquisition and knowledge transfer. While many of the facilitators of knowledge transfer are likely to be the same communication, the nature of knowledge etc. Integration handbook 2017 postacquisition integration handbook. Knowledgeintensive acquisitions enable companies to acquire external knowledge and to avoid tedious internal capability development processes.
The best time to start developing a postacquisition integration process is when the acquiring companys management team is 80% certain the acquisition will be made. Not only do you have a mandate to get the company integrated but you also need to ensure that if there are any licensing costs associated with acquisition that youre able to identify those for proper accounting in the financial statements as part of the acquisition cost. Like knowledge management, knowledge transfer seeks to organize, create, capture or distribute knowledge and ensure its. Use the postacquisition integration pathway to benchmark yourself against best practices and ensure that every element is actioned with full visibility.
Existing organizational learning literature also postulates that knowledge transfer in an acquisition context results from the interaction between the parties involved, initiated during the. Using case study data, we show that the immediate postacquisition period is characterized by imposed oneway transfers of knowledge from the acquirer to. Use the post acquisition integration pathway to benchmark yourself against best practices and ensure that every element is actioned with full visibility. Evolving knowledge transfer for the agile world learn more buy every it product goes through a knowledge transfer kt phase at some point in its lifetime. Knowledge transfer in international acquisitions springerlink. Through various anecdotes, vinod takes us on a journey of the complete spectrum of software ownership transfer, discussing the technology issues, process issues, people issues, emotional issues, security issues, stakeholder expectations, etc. Knowledge acquisition for application cognitive flexibility.
Knowledge transfer plays an important role in the creation of synergies in acquisitions. What are the effective knowledge transfer recommended processes. The focus of the thesis is to look at postmerger integration processes in hightechnology. By continuously spotchecking to make sure the right knowledge is being captured and shared, your organization can leap ahead of competitors and seamlessly transition during the departure of key personnel. This thesis will analyze the specific issues required to develop a comprehensive framework for the assessment of knowledge transfer in the software development environment.
Template for knowledge transfer closed ask question asked 9 years, 3 months ago. Tacit knowledge is the knowledge that is hard to transfer or pass along through writing or verbalization. The papers key contribution was to show how the postacquisition integration process in a sample of three international acquisitions led to the creation of a social. In order to positively influence the transfer of knowledge, enablers should be applied.
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